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You are here: Home / Website terms and privacy policy

Website terms and privacy policy

1 Scope

The Site and the Shop Site are owned and operated by MENTA, owners of the ‘Essential Business’ brand and publisher of the ‘Essential Business’ materials and online content.

Your use of the sites www.essential-business.co.uk and www.essential-business-shop.co.uk (‘the Sites’) constitutes acceptance by you (‘the Site User’) of the following terms.

2 Copyright

All Content published and displayed on these Sites and materials appearing on these Sites (‘the Content’) (including, without limitation, Site design, text and graphics, and the selection and arrangement thereof) is the intellectual property of Essential Business or its suppliers and is protected by international copyright and intellectual property laws. None of the Content may be downloaded, copied, republished, posted, transmitted, stored, sold or distributed without the prior written permission of Essential Business.

3 Privacy

Your personal data

Essential Business only collects and uses information about Site Users to process and fulfil orders and subscriptions, process payments, and to communicate with them about their account, services and offers that are likely to be of interest to them, and to update our records. Essential Business may very occasionally use the contact details provided by you (such as your name and e-mail address) to keep you informed about new resources that we think may be of interest to you.

Examples of data we collect and store:

  • Your e-mail address, which is used as identification for your user account.
  • Your name, address, phone number and any additional contact information used solely to manage invoicing, payment and product delivery.
  • Your payment method (credit card) which is used for payment transactions.
  • Your IP address and unique device identifiers which are used for fraud prevention.

Your rights to your personal data

Essential Business’ services are provided on an opt-in basis. In terms of the General Data Protection Regulation (GDPR) this means that the information is held under the legal basis of consent. At all times you have the following rights with respect to your personal data:

  • The right to delete: You can ask us to delete data no longer needed to provide services to you.
  • The right to correct or change the data: You can modify your contact information via your user account (which can be reached by going to the My Profile page). You can also ask us to change, update or amend data that is incorrectly presented and that you are unable to change.
  • The right to access: You may request a copy of your personal data that we hold at any time.

You can opt out of any newsletters, updates or related communications from us at any time by either using the manage your subscription link in relevant newsletters or communications (for example, emails) by emailing us at support@essential-business.co.uk or writing to us at: Essential Business, MENTA, The Vision Centre, 5 Eastern Way, Bury St Edmunds, Suffolk IP32 7AB, United Kingdom.

4 Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about Site usage.

This Site uses cookies to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

5 Embedded audio files

Our website uses the embedded player provided by SoundCloud Ltd, Rheinsberger Str. 76/77, 10115 Berlin, Germany (“SoundCloud”). When you visit a page of our website that contains the embedded player, your browser establishes a direct connection to the SoundCloud servers and in this process your IP address, your user agent, the site referrer and cookie data is transferred to SoundCloud. SoundCloud may also place cookies that recognise your browser to perform analytics aimed at improving SoundCloud’s products, services and technologies when the player is loaded. For more information on the purpose and scope of the data processing by SoundCloud, please visit SoundCloud’s privacy and cookie policies.

6 Comment policy

We reserve the right to delete any comment posted to the blog or podcast pages on these Sites. We reserve the right to place comments in a moderation queue, and we reserve the right to determine who does and who does not comment on our posts.

7 Liability disclaimer

The Content of this website does not constitute advice and should not be relied upon in making, or refraining from making, any business decision. Any reliance you place on such information is, therefore, strictly at your own risk.

The information published on this Site is for general information purposes only and is provided by Essential Business and MENTA in good faith. While we endeavour to keep the Site information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to all or any part of the Site or the Content, or any websites that the Site links to. All warranties and representations are hereby excluded to the extent permitted by law.

In no event, will Essential Business be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of these Sites.

Every effort is made to keep these Sites up and running smoothly. However, Essential Business and MENTA take no responsibility for and will not be liable for these Sites being temporarily unavailable due to technical issues beyond our control.

There is no guarantee that these Sites will be free from infection by viruses or anything else that may be harmful or destructive.

8 Buying from these Sites

When ordering or buying a product from these Sites please read and refer to our Terms and Conditions of Sale.

9 How to contact us

Requests for information about these Website Terms and Privacy Policy can be emailed to: support@essential-business.co.uk or addressed to:

Essential Business
MENTA
The Vision Centre
5 Easter Way
Bury St Edmunds
Suffolk IP32 7AB

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    • The Essential Business Guide
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    • Thinking of Starting a Business – workbook
    • Planning and Starting Your Business – workbook
    • Planning and Starting Your Business – online course
    • Understanding Your Business Finances – workbook
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About Essential Business

For more than twenty years, Essential Business has produced books, workbooks and training courses to help other business owners, advisors and educators with the practicalities and realities of running a business.

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