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You are here: Home / Archives for Podcast Episodes

July 8, 2015 by Julie Stanford Leave a Comment

Good customers and bad customers

As many consultants know, often the way to rescue a business is to look very closely at the customers and then say goodbye to some of them.

In this episode

Ed Carr and Ray Richards are Julie Stanford's guests on Essential Business RadioIn this episode of Essential Business Radio, first broadcast a few years ago but still relevant, we talk to experts Ray Richards, co-founder, Do Something Different and Ed Carr, retired (previously Creative Director, Brand Group and Marketing Director, Davenport Property Investment) about the difference between good customers and bad customers.

Listen to the show:

Good customers and bad customersJulie Stanford
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For more business management tips and resources, sign up for our weekly Essential Business Nudges – quick tips to help you build your skills and build your business.

Thank you for listening to this episode. If you enjoyed it, please feel free to share it using the social media buttons at the bottom of this page. We’d also be delighted  if you could rate, review, and subscribe to Essential Business Radio on iTunes by clicking on the red button under the player. It helps a lot in ranking this show and would be greatly appreciated.

And if you have any comments or questions, please leave a comment below. We are always pleased to hear from listeners and to answer any questions.

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Filed Under: Managing your business, Marketing and sales Tagged with: In Conversation

July 8, 2015 by Julie Stanford Leave a Comment

Thinking strategically

As soon as you start a business, you’ll be told you need a vision, a mission and a strategy – but what exactly are they, are how do you develop them?

In this episode

Al Tredinnick, Phil Green and Curtis James join Julie Stanford on Essential Business RadioIn this episode of Essential Business Radio, we talk to experts Al Tredinnick, Business Development Manager, 15below, Phil Green, Director, MD Hub and Prism Group and Joseph Clayton, founder of My Great Company about thinking strategically.

Listen to the show:

Thinking strategicallyJulie Stanford
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https://essential-business.co.uk/wp-content/uploads/2015/07/Thinking-strategically-in-your-business.mp3
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For more business management tips and resources, sign up for our weekly Essential Business Nudges – quick tips to help you build your skills and build your business.

[Read more…]

Filed Under: Managing your business Tagged with: In Conversation

July 8, 2015 by Julie Stanford Leave a Comment

Business leader vs manager

In life, we’re often inspired by leaders, and kept on track by managers. But if you’re running a business, then you’ll need to be a bit of both.

In this episode

Al Tredinnick, Phil Green and Curtis James join Julie Stanford on Essential Business RadioIn this episode of Essential Business Radio, first broadcast a number of years ago but still relevant, we talk to experts Al Tredinnick, now Business Development Manager, 15below, Phil Green, Director, MD Hub and Prism Group and Joseph Clayton, founder of My Great Company about the difference between a leader and a manager.

Listen to the show:

Business leader vs managerJulie Stanford
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https://essential-business.co.uk/wp-content/uploads/2015/07/Leader-vs-Manager.mp3
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Miro Video Player

For more business management tips and resources, sign up for our weekly Essential Business Nudges – quick tips to help you build your skills and build your business. [Read more…]

Filed Under: Managing your business, Planning for success Tagged with: In Conversation

June 15, 2015 by Julie Stanford Leave a Comment

Dealing with disgruntled employees

In business, your employees are one of your most important assets, it pays therefore to keep them happy and fulfilled in their work. But, despite your best efforts, sometimes things will go awry.

In this episode

Paul Bonnet, Rebecca Thornley-Gibson and Matthew PenfoldIn this 25-minute episode of Essential Business Radio, first broadcast in 2012 but still very relevant, we talk to experts Paul Bonnett, founder and owner of Bonnett’s Estate Agency, Rebecca Thornley-Gibson, partner at ASB Law and Matthew Penfold, senior adviser at Acas, about dealing with disgruntled employees (relates mainly to UK.)

Listen now (and please forgive the car engine revving in the background for the first two minutes of Paul Bonnet speaking!):

Dealing with disgruntled employeesJulie Stanford
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https://essential-business.co.uk/wp-content/uploads/2015/06/Dealing-with-disgruntled-employees.mp3
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For more employment tips and resources, sign up for our weekly Essential Business Nudges – quick tips to help you build your skills and build your business. [Read more…]

Filed Under: People power

June 15, 2015 by Julie Stanford Leave a Comment

An employer’s responsibilites and your employees’ rights

Business is about people, creating the right relationships with customers, suppliers and, most importantly, employees – but with these employees comes legislation.

In this episode

Rebecca Thornley-Gibson and Matthew PenfoldIn this episode of Essential Business Radio, first broadcast in 2012 but still relevant, we talk to experts Rebecca Thornley-Gibson, partner at ASB Law and Matthew Penfold, Senior Adviser & Collective Conciliator at Acas about an employer’s responsibilities and employees’ rights.

Listen to the show:

An employer’s responsibilites and your employees’ rightsJulie Stanford
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https://essential-business.co.uk/wp-content/uploads/2015/06/An-employers-responsibilities-and-employees-rights.mp3
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For more employment tips and resources, sign up for our weekly Essential Business Nudges – quick tips to help you build your skills and build your business. [Read more…]

Filed Under: People power

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